Industries

Our first step is always to get to know you and allow you to get to know us. Are we a 'good fit' and can we help?

We offer three levels of monthly subscription, each progressing through an increasing remit of engagement. Which is right for you?

By this stage, the intention is set that we are supporting for the foreseeable future. So we map your programmes, priorities, renewal dates and pain points. Where do we start?

The nature of the role we play in front of your providers is up to you and by this stage has been established, but the introduction to each provider to set the scene and secure our involvement is a key stage.

Have the services you've already purchased been implemented well, are they performing and are your employees aware of and engagement with them?

Are the services in place being utilised and to what level? If not, is it account management or internal resources which need to be address?

Case review and incident reviews are often missed but are key. Here we review all activity from the trivial to the serious, firstly with you and involving the provider concerned.

Far from a snap decision, we help you decide during the year as to whether we are moving towards a renewal negotiation with the current provider, or going to market to consider options.

If a 'go to market' and procurement process is required, we begin scoping, communicating and meting providers months in advance.